General
What’s New In 2020
Here’s a list of the major new features in the 2020 version of EasyCatalog: Live URL Links Enables the direct link of URL based images within an InDesign 2020 document. If the original image changes size, the link can be refreshed to ensure the InDesign document includes the latest version. This is available as the …
Do I Have to Pay to Upgrade My EasyCatalog License?
InDesign 2020 is a major new version of InDesign and so an upgrade fee may apply for EasyCatalog. The upgrade will be free of charge if you: have purchased a new license (not an upgrade) in the last twelve months have upgraded EasyCatalog in the last six months have a valid maintenance plan with us …
Do I Have to Pay to Upgrade My EasyCatalog License? Read More »
How Does Licensing Work with Creative Cloud Versions?
When purchasing a license for EasyCatalog you’re purchasing for a specific version of InDesign — e.g. InDesign CC 2018, InDesign CC 2019. With all new licenses you receive twelve months complimentary maintenance; if purchasing an upgrade you receive six months complimentary maintenance. So, if Adobe release another version during this maintenance period the upgrade will …
How Does Licensing Work with Creative Cloud Versions? Read More »
EasyCatalog in Japanese
We have localised EasyCatalog into Japanese. This is included in the standard version which can be downloaded from our Website. For local support please contact or reseller: http://www.vpj.co.jp/product/easycatalog/index.html/
How do a get an invoice?
For purchases made via our Webstore you can reprint the original invoice via our After-Purchase Services site 24 hours a day at https://fastspring.com/question-a-charge/. Just log on using the email address from the order and the order ID, and the option to print the invoice will appear on the next page after logging on.
Is EasyCatalog available in Spanish/Español?
Yes, we have localised EasyCatalog into Spanish. For this version, please contact our Spanish reseller: http://www.nousmedis.com
EasyCatalog Product Activation
EasyCatalog uses online product activation to validate the serial numbers you have purchased. To activate EasyCatalog: Launch Adobe InDesign If you have unregistered modules, the “About EasyCatalog” dialog will automatically appear once InDesign has finished launching. For each of the serial numbers you received in your order confirmation email: Click the “Activate” button at the …
Removing EasyCatalog’s License File
Occasionally it may be necessary to remove EasyCatalog’s licensing information from your installation. Once complete, EasyCatalog will need to be re-activated on this machine. EasyCatalog stores your license information in one or both of the following locations: Macintosh Inside of the InDesign Package Quit InDesign Right click on the InDesign application icon and use the …
I’ve just updated my Mavericks and am receiving a -2003 error when I try to activate
The latest Mavericks update has changed some system file permissions that can sometimes cause a -2003 error when activating the software. This affects the Macintosh version of EasyCatalog only, and the latest version that is now available from our downloads page should fix this issue. After installation re-enter your existing license codes to activate.
I would like to upgrade my InDesign CS5.5 (or earlier) version of EasyCatalog to CC 2014 but I didn’t find an upgrade path on your site
If you go to our Web-store there’s a product category, which can be selected from the popup at the top, called “Creative Suite (CS) Multi-Version upgrades”. 65bit Software Webstore
I would like to upgrade my InDesign CS6 version of EasyCatalog to CC 2014 but I didn’t find an upgrade path on your site
If you go to our Web-store there’s a product category, which can be selected from the popup at the top, called “Creative Suite (CS) Single-Version upgrades. 65bit Software Webstore
Do you offer educational discount?
Yes, please contact sales@65bit.com for more information.
Can I extend my trial?
Email us and we’ll do all we can to assist with the evaluation
Registering the InDesign Server version of EasyCatalog
All versions To register a license, call the register method on the easycatalogObject:
|
1 |
app.easycatalogObject.register ('ESRVXXXXXX-XXXX-XXXX-XXXX-XXXX-XXXX'); |
InDesign Server 2020, or for serial numbers ending ‘-0000’: EasyCatalog will now check with our activation server to ensure that the license can be installed. For the majority of users, activation will be automatic. For users with a firewall or proxy …
Registering the InDesign Server version of EasyCatalog Read More »
How much does support cost and how does it work?
All our support is free. You’re free to call us, although we prefer email as that gives us something to refer to if we need to support you in future, or if the person you’ve originally been working with isn’t available. If you have a specific project in mind for EasyCatalog, feel free to send …
How much does support cost and how does it work? Read More »
Is EasyCatalog available for InDesign Server?
Yes, a version of EasyCatalog is available for InDesign Server. It’s a version of EasyCatalog without a user interface, so a script is used to drive EasyCatalog. When using EasyCatalog for Server, it’s typical to have least one desktop license as this is required to edit templates, libraries, etc. Multi-instance servers are also supported, data sources …
How do I stop the “About EasyCatalog” dialog box appearing when launching InDesign?
If any unregistered modules are installed, the dialog box will appear when launching InDesign. To prevent this, re-run the installer and select only the modules you have license codes for.
Why have I been charged VAT for an online purchase?
Your order was actually placed with our e-commerce provider who is based in the United States but registered for VAT within the EU (you should see that they have an ‘EU’ VAT ID shown at the bottom of the invoice). This is a special type of VAT registration that means they must charge VAT at …
Why have I been charged VAT for an online purchase? Read More »
What is your EU VAT ID for purchases made on the Webstore?
When purchasing through the web store, you actually purchase from an American company called ‘eSellerate’. eSellerate are a US-based company who are registered for VAT in the EU, and their VAT ID is shown on the bottom of your order confirmation with an ‘EU’ prefix. Business customers should enter their EU VAT ID during the …
What is your EU VAT ID for purchases made on the Webstore? Read More »
An Error Occurred Trying To Install The eSellerate Engine
The eSellerate engine communicates between EasyCatalog and the activation servers…
Maximum number of allowable activations being met
This error is displayed when a serial number that is trying to be activated, has no activations left…
0xe0a00001 error when trying to activate
Activation failed because an error occurred. Please contact…
Transfering Licenses To Another Machine
Activations can be transferred using EasyCatalog with the following steps…
Unable To Write eSellerate DLL On Windows Vista
This problem is being caused by Vista’s permissions model, called UAC…
