How much does support cost and how does it work?

All our support is free. You’re free to call us, although we prefer email as that gives us something to refer to if we need to support you in future, or if the person you’ve originally been working with isn’t available.

If you have a specific project in mind for EasyCatalog, feel free to send over a sample of what you’re trying to produce (such as a PDF or InDesign document) and a sample of the data you’ll be using to produce it and we’ll be happy to advise further as to what is possible using EasyCatalog.

We’re based in the UK, and our regular office hours are 9:00 – 5:00. We aim to respond to all support questions within one working day. Please use the support form to raise any questions.