ODBC Data Provider not loading on Macintosh

The following only applies to versions CS5.5 and below

On the disk image that was downloaded (that contains the EasyCatalog installer), there is an ‘ODBC Pre-requisites’ folder — inside are a couple of installers that will need to be run. Once these have been run, re-start InDesign with Shift, Alt, Apple and Ctrl held down. These need to be held down immediately as InDesign starts to boot and a dialog will appear that asks to delete the InDesign preferences: answer ‘yes’ to this to force the plug-ins to reload.

The disk image can be found on our downloads page.