Support

Frequently Asked Questions

For more Frequently Asked Questions please visit our Knowledge Base.

Third Party Resources

Brian Cowell is an experienced catalogue creator with InDesign & EasyCatalog. He has created a detailed knowledge base called the EasyCatalog Support Site that details everything from using custom fields, to advanced programming with Javascript & LUA.

Catalog Automation, our Australian-based reseller, has created a searchable knowledge base for creating catalogues with InDesign and specifically EasyCatalog. The site includes detailed information explaining the EasyCatalog panel menu; creating and editing EasyCatalog libraries; a complete user defined field/computed field reference; and useful downloads.

Still need some help?

65bit Software provides free technical support for both licensed customers and customers using a trial version of one of our products. We aim to respond to support requests within one business day.

Our office is currently OPEN

The time in the UK is currently 2:30 PM on Thursday, Oct 1 2020 and our office is open

We will respond to all enquires as soon as possible

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Who uses our software?

I've evaluated many, many different (and sometimes very expensive) database publishing solutions, and nothing even comes close to your absolutely stunning software!

I can tell you now that EasyCatalog will have a dramatic effect on my team's workflow, saving hours on the mundane and freeing them up to do what they want to do - design.

Previously, the production of the TCG catalog took about five months. Today we have that time down to one month. There were a few minor features we needed and 65bit were extremely responsive in getting those features added quickly and allowing us to test them out right away. It was amazing to get new builds with new features that were so stable!

We didn't really need to think about the return on investment: it was immediately clear that we would save a lot of time using EasyCatalog.

You don't have to be a large institution with a massive IT staff to take advantage of NCDP (Network-Centralized Database Publishing) any more. There is a simple solution to what used to be the daunting task of creating and linking publishing software to complex network databases. Happily all the drudgery is managed via EasyCatalog and controlled effortlessly directly from within InDesign.

All of this happens in real-time. I feel much more secure, knowing my client's data is finding its way directly to the page layout software without being over-handled and possibly corrupted along the way.

Finished our first project with Easycatalog from @65bitsoftware. Fan-tas-tic! 3 days of work reduced to +/- 30 minutes. Incredible. #design

I'm so unbelievably impressed with the support from @65bitsoftware. Lightning-quick responses and really helpful!

A Catalog project made with InDesign XML engine +XSL done even faster with @65bitsoftware catalog : No XSLT, easier layout, better updates.

A Catalog project made with InDesign XML engine +XSL done even faster with @65bitsoftware catalog : No XSLT, easier layout, better updates.

Our 750 page catalogue was previously done by hand. Not only does EasyCatalog reduce the risk of human error, but its extensive range of features, shortcuts and multi-purpose applications meant that the production time was more than halved. If you have any database publishing needs you should definitely consider EasyCatalog as a solution. We did, and we’ll never look back.

Did you ever create a catalog with 200 or more products by hand? And if you are ready - after three days - they tell you to use another order - oh no! I was so happy to launch EasyCatalog in my company! Thank you, even for the great and fast support!

I have said it before and I´ll say it again. You have the best support I have ever encountered. If there were a Nobel Prize for support, you guys should have a couple of them.

I already liked EasyCatalog a lot, but now I love it. It makes my job so much more efficient. I’m a real advocate for EasyCatalog. I would recommend it to everyone.

I've evaluated many, many different (and sometimes very expensive) database publishing solutions, and nothing even comes close to your absolutely stunning software!

I can tell you now that EasyCatalog will have a dramatic effect on my team's workflow, saving hours on the mundane and freeing them up to do what they want to do - design.

We didn't really need to think about the return on investment: it was immediately clear that we would save a lot of time using EasyCatalog.

Finished our first project with Easycatalog from @65bitsoftware. Fan-tas-tic! 3 days of work reduced to +/- 30 minutes. Incredible. #design

I'm so unbelievably impressed with the support from @65bitsoftware. Lightning-quick responses and really helpful!

A Catalog project made with InDesign XML engine +XSL done even faster with @65bitsoftware catalog : No XSLT, easier layout, better updates.

A Catalog project made with InDesign XML engine +XSL done even faster with @65bitsoftware catalog : No XSLT, easier layout, better updates.

I have said it before and I´ll say it again. You have the best support I have ever encountered. If there were a Nobel Prize for support, you guys should have a couple of them.

I already liked EasyCatalog a lot, but now I love it. It makes my job so much more efficient. I’m a real advocate for EasyCatalog. I would recommend it to everyone.